Create a chat bot in 5 minutes

Imagine this scenario:

A customer sends an email asking: “What is the delivery time for window installation?”
It seems like a simple question, but in many companies, responding takes up valuable time – time that employees could otherwise spend on more strategic tasks.

Thanks to advancements in artificial intelligence, there's now a simple and effective way to solve this recurring challenge. One such solution is Murai – a smart virtual assistant that can be easily integrated into your business processes.

Three Key Ways to Automate Answers:

1. Chatbot on Your Website

By adding a chatbot to your website, visitors can get real-time answers to common questions. The user simply types their query, and the bot responds with a relevant and up-to-date answer.

2. Smart Voice Assistant

This works similarly to a chatbot but handles voice interactions. It converts spoken questions into text, sends them to the AI, and then delivers the answer back as speech. This way, even phone inquiries can be automated, reducing waiting times.

3. Smart Email Agent

The system monitors a specific email inbox (e.g. info@mycompany.com), detects frequently asked questions, and automatically drafts responses. A responsible employee just reviews and approves the reply. This can save significant time—many businesses employ a dedicated person just for this task.

How to Get Started with Murai

Murai is based on reliable OpenAI technology and offers quick learning and high flexibility. It supports all the use cases mentioned above and even the basic version allows you to get up and running quickly—no coding required.

First Steps with Murai:

1. Go to https://app.murai.ai/login and create an account (e.g., using Google).
2. Create your “Workspace” – the environment where your chatbot will operate.
3. Follow the intuitive setup process to create your bot.
4. Add content to the knowledge base, for example:

Question: What is the delivery time for plastic windows?
Answer: The average delivery time for plastic windows is 3 months.

Question: What is the delivery time for wooden windows?
Answer: The average delivery time for wooden windows is 4 months.

5. Test the bot within the app and publish it using a public link or embed it directly on your website using the “Embed widget”.

Why Choose Murai?

• Easy to Use: No coding required.

• Flexible: Integrates into chats, phone systems, email responses, and even online stores.

• Continuously Improving: The bot can learn from new customer questions—updating the knowledge base takes less than a minute.

• Kalmia Support: Experts from Kalmia can help you set up, integrate, and optimize your Murai solution.

Conclusion

With solutions like Murai, businesses can significantly reduce repetitive manual work, improve response times, and free up employees to focus on more valuable tasks.

Smart assistants are no longer the future—they're available today with Murai.

Author: Borut Terpinc